STIHL

STIHL scales
local marketing at the point of sale.

Local offers. Central product data. Digital visibility at the point of sale. Dealers create their offers in self-service and play them out on the digital kiosk in just a few minutes.

STIHL
Unternehmen
STIHL
Branche
Forestry, garden and landscaping equipment
Mitarbeitende
> 20,000 worldwide
Umsatz
€5bn (2025)
Rollout
DACH region

Die Ausgangslage.
More freedom at the point of sale.

As part of a digitalisation initiative at the point of sale, STIHL wants to give its specialist dealers more freedom for local marketing without losing central brand management.

  • No way for dealers to display their own offers on the digital kiosk
  • Local prices and promotions not taken into account
  • Manual preparation of central content
  • High effort to provide individual dealer information
  • The search for a scalable solution for the planned rollout in the DACH region

For us it was clear: local offer communication has to integrate seamlessly into our marketing and product data processes. We were looking for a scalable solution that gives our dealers maximum flexibility while keeping brand management central.

Marketing, STIHL

Die Lösung.
One portal between PIM and POS.

Relatial is connected directly to the STIHL PIM system. Product information, images and RRP details are always up to date; dealers only add their prices and promotions. Manual data maintenance is no longer needed at all.

New configuration in the editor interface
New configuration in the editor interface
Product selection and preview
Product selection and preview
Completed configuration
Completed configuration
Digital kiosk, front
Digital kiosk, front
Digital kiosk, back
Digital kiosk, back

What dealers can now do themselves.

Without coordinating with head office
  • Create campaigns and promotions
  • Take products directly from the PIM
  • Add individual prices and offers
  • Integrate dealer logos
  • Have discounts calculated automatically
  • Check content in a POS preview
  • Play content directly to the digital signage system at the point of sale

With Relatial, we enable our dealers to create local content for the digital kiosk independently in self-service within just a few minutes.

Marketing, STIHL

Das Ergebnis.
Locally relevant, centrally managed.

Minutes
instead of approval loops

Local content for the digital kiosk is ready in just a few minutes.

Self-service
fully in dealers’ hands

Dealers work completely independently, without going through head office.

PIM
as the single source

Product data, images and RRP are taken over automatically.

  • On-brand local offer communication
  • Significantly reduced manual processes
  • A scalable solution for the entire DACH region
  • More relevance at the point of sale thanks to local offers and individual prices

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